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General Terms and Conditions of Sale and Use

Last updated: 24/02/2026

1. Domain ownership

The domain www.ornatopiercing.pt is registered under the "Regulamento do registo de domínios/subdomínios de .PT" and is owned by Daniel Ricardo da Silva Álvares (hereinafter "Ornato Piercing"), with registered office at Rua Almirante António Ramalho Ortigão, 62, 3 E, 8000-536 Faro.


For any clarification related to the website www.ornatopiercing.pt or these General Terms and Conditions of Sale and Use, you can contact Ornato Piercing through any of the following means:

 

2. Object and scope of application

These General Terms and Conditions of Sale and Use apply to visitors of the website www.ornatopiercing.pt (hereinafter referred to as "user") as well as to any commercial transactions carried out by the customer through the online store at www.ornatopiercing.pt.


Browsing the website, as well as purchasing any product in the online store at www.ornatopiercing.pt, implies acceptance of these General Terms and Conditions of Sale and Use by the user and the customer.

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Ornato Piercing reserves the right to change these General Terms and Conditions of Sale and Use without prior notice, with any changes being published on the website www.ornatopiercing.pt. Changes to these General Terms and Conditions of Sale and Use will only apply to orders placed after their publication date on www.ornatopiercing.pt.

3. Content information

The reproduction, transfer, distribution, or storage of the content of the website www.ornatopiercing.pt without prior written authorization from Ornato Piercing is prohibited for purposes other than strictly personal use.

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Ornato Piercing reserves the right to modify at any time the information and commercial offers presented regarding products, prices, promotions, commercial conditions, and services. Such changes are applicable only to future orders and not to orders in progress.

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The introduction of links to this website, regardless of the intended purpose, is expressly prohibited without prior authorization from Ornato Piercing. The use of the domain www.ornatopiercing.pt for abusive purposes and without prior authorization is subject to legal action by Ornato Piercing. If you find links on other websites that allow you access to www.ornatopiercing.pt, please be advised that Ornato Piercing has no responsibility for the origin of the page or the content contained therein.

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Ornato Piercing will not assume responsibility for advertisements and campaigns that use the Ornato Piercing brand without proper authorization.

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Ornato Piercing will inform customers on its website, www.ornatopiercing.pt, about any and all actions it becomes aware of concerning fraudulent activities carried out by third parties in the name of Ornato Piercing or that use its name or image in any way abusively and illegitimately.

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Ornato Piercing prioritizes contact with its clients through institutional channels created for this purpose and within its own domains.

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Whenever Ornato Piercing becomes aware of the fraudulent nature of any action in this area, under no circumstances should the client who is the recipient of such actions, information, or associated messages access, confirm, or enter their personal data, especially their bank details, nor subscribe to any service offered to them. Ornato Piercing recommends that you do not click on the associated links and do not access any associated external websites.


In order to protect its clients and their personal data, Ornato Piercing will take all necessary measures to ensure the legitimate defense of its interests, especially regarding the abusive use of its industrial property rights (trademark, logo, company name), good name, and reputational image.


Every effort has been made to ensure that the information presented here is free from typographical or writing errors, and whenever these occur, Ornato Piercing will correct them as soon as possible.


The photographs presented on the website are merely illustrative, showing an example of the product to be purchased. Ornato Piercing recommends that the client consult the detailed product description in order to obtain complete information about its characteristics.


If the information presented does not correspond to the actual characteristics of the product, the client has the right to rescind the purchase and sale contract under the applicable legal terms.

 

All products listed on the website www.ornatopiercing.pt are subject to stock availability. Despite our efforts, some products may have an incorrect price, which is why Ornato Piercing checks prices whenever it processes orders. If the product price is lower than the advertised price, Ornato Piercing will refund the difference. If the price is higher, Ornato Piercing will cancel the order, informing the customer by email and awaiting their decision to accept the new offer at the correct price or to proceed with the refund, within 14 days from the date this was communicated to the customer.

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It may also happen that the price of the products shown on the website www.ornatopiercing.pt does not correspond to the real price - the effective price of the product - due to a programming error. In these circumstances, Ornato Piercing will take the necessary steps to correct it and communicate it to the customer.

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Regarding automated purchases made through payment methods (Google Shopping, comparison sites, etc.), please note that the product feeds provided are updated daily. Therefore, the price shown in the campaign may not match the price on the website. We advise you to always verify the price displayed at www.ornatopiercing.pt.

4. Intellectual and industrial property

All texts, comments, works, illustrations, and images reproduced or represented on the website www.ornatopiercing.pt are duly protected by their respective copyrights worldwide. Therefore, and in accordance with the Direito de Autor e dos Direitos Conexos, their use is only authorized for private purposes, without prejudice to more restrictive provisions contained in the aforementioned Direito de Autor e dos Direitos Conexos. Any total or partial reproduction or representation of the website www.ornatopiercing.pt or of all or part of the elements included therein is strictly prohibited, under penalty of recourse to the competent legal means against anyone acting in this way.


The company names, trademarks, and any distinctive signs reproduced on the website www.ornatopiercing.pt are protected under the terms of the legal provisions applicable to industrial property. The reproduction or representation of all or part of these distinctive signs is strictly prohibited and must be subject to prior written authorization from the respective owners. Certain products, such as computer programs (software), are subject to specific personal usage rights that regulate their copying, public distribution, and rental. The customer must comply with the general terms of sale for these products; Ornato Piercing is not responsible for any misuse thereof.


The website www.ornatopiercing.pt only uses protected third-party rights (trademarks, names, logos, or company and service names) after obtaining the respective authorization from their owner.

5. Responsibilities and cases of force majeure

All products sold on the website www.ornatopiercing.pt comply with portuguese law.


Ornato Piercing declines any responsibility in case of violation of the legislation of the country where the order is delivered. It is the customer's responsibility to verify with local authorities the import or use conditions of the products they wish to order.

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Ornato Piercing is not responsible for situations of fortuitous event or force majeure, resulting from unforeseen events or natural forces beyond human control, unavoidable, or situations that create the impossibility of fulfilling the service that cannot be attributed to Ornato Piercing, namely in situations such as natural disasters, terrorist attacks, war, epidemics, among others. Whenever this occurs, Ornato Piercing will take the necessary measures to inform customers immediately, as soon as it becomes aware, about the circumstances and foreseeable consequences of this impossibility.

6. Customer and user obligations

The customer and user agree to comply with and respect these General Terms and Conditions of Sale and Use, namely:

 

  • To refrain from introducing, storing or disseminating through the website defamatory, obscene, offensive, xenophobic and/or any other content that violates general principles of law and public order;

  • To keep, and not disclose, their website login password in order to prevent third parties from accessing their account at www.ornatopiercing.pt;

  • Not to use false identities;

  • To provide correct personal data and addresses so that Ornato Piercing can properly process orders.


It is therefore expressly forbidden for its users to transmit offensive, misleading, defamatory, obscene messages or information, or that violate, in any way, the right to privacy or the intellectual or industrial property of third parties, as well as the provision of any information that may be harmful to third parties or to the owner of the website.

 

Ornato Piercing reserves the right to delete the account of any user who fails to comply with any of the aforementioned obligations.

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The customer is responsible for the accuracy of the data provided to Ornato Piercing and undertakes to immediately update their registration account on the website www.ornatopiercing.pt with any changes to said data.

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Ornato Piercing disclaims any responsibility for any delay or inability to process the order, especially at the time of delivery, resulting from errors or insufficient data provided by the customer.

7. Privacy Policy

7.1. Controller identification

  • Responsible: Daniel Ricardo da Silva Álvares (doravante "Ornato Piercing")

  • Headquarters: Rua Almirante António Ramalho Ortigão, 62, 3 E, 8000-536 Faro

  • VAT: 225639777

  • Contact: ola@ornatopiercing.pt

7.2. Information and consent

The Lei da Proteção de Dados Pessoais (hereinafter “LPDP”) and the Regulamento Geral de Proteção de Dados (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

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Under the law, "personal data" is considered to be any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, so that the protection does not cover data of legal entities.

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By accepting this Privacy Policy, the user gives their informed, express, free and unequivocal consent for the personal data provided through the website https://www.ornatopiercing.pt to be included in a file under the responsibility of Ornato Piercing, whose processing, under the terms of the LPDP and the GDPR, complies with the appropriate technical and organizational security measures.

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Ornato Piercing maintains a database with the registration of its clients. The data in this database consists solely of the data provided by the clients themselves at the time of registration, and is collected and processed automatically, in accordance with the terms approved by the Comissão Nacional de Proteção de Dados, by Ornato Piercing, the entity responsible for the corresponding file.

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Under no circumstances will information be requested regarding philosophical or political beliefs, party or union affiliation, religious faith, private life, and racial or ethnic origin, as well as data relating to health and sexual life, including genetic data.

Under no circumstances will we carry out any of the following activities with the personal data provided to us through this website:

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  • Transfer to other persons or entities without the prior consent of the data subject;

  • Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.

7.3. Purpose of processing personal data

The personal data we process through this page will be used solely for the following purposes:

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  • Execution and management of purchase and sale or service provision contracts;

  • Order processing;

  • Communicating with customers and clarifying doubts;

  • Processing of information requests;

  • Processing of complaints, regulatory processes, pre-litigation processes or exercise of rights in judicial proceedings;

  • Statistical analysis activities;

  • Verification, maintenance and development of statistical systems and analyses;

  • Direct marketing communications (if you have consented to the processing of your personal data for this purpose);

  • Fraud prevention;

  • Request for feedback on products or services purchased;

  • Conducting satisfaction surveys;

  • Management and participation in events, raffles and campaigns.

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Ornato Piercing guarantees the confidentiality of all data provided by its clients. Although Ornato Piercing collects and processes data securely, preventing its loss or manipulation by using the most advanced techniques, we inform you that collection via an open network allows the circulation of personal data without security conditions, running the risk of being seen and used by unauthorized third parties.

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At the time of personal data collection, except in fields where otherwise indicated, the user may voluntarily provide personal data, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless otherwise indicated). However, failure to provide data considered mandatory will result in the impossibility of accessing the service for which the data was requested.

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If you do not agree with the above conditions, Ornato Piercing will not be able to contract with you through its website.

7.4. Transfer of personal data

In order to fulfill the purpose of this website, Ornato Piercing will share your personal data with other entities, who will process it for the following purposes:

 

  • Management and payment processing activities;

  • Provision of contracted services;

  • Management and participation in events, raffles, and campaigns.

 

The entities to whom Ornato Piercing will share your personal data for processing as mentioned above will be of the following nature:

 

  • Third-party entities related to the provision of contracted services;

  • Payment management and processing entities.

7.5. Safety measures

Ornato Piercing declares that it has implemented and will continue to implement the necessary technical and organizational security measures to guarantee the security of personal data provided to it, aiming to prevent its alteration, loss, unauthorized processing and/or access, taking into account the current state of technology, the nature of the stored data and the risks to which it is exposed.


Ornato Piercing guarantees the confidentiality of all data provided by its clients, whether during registration or the purchase/ordering process of products or services. Data collection and processing is carried out securely, preventing its loss or manipulation. All data will be entered into a Secure Server (128-bit SSL) that encrypts/encodes it (transforms it into a code). The user can verify that their browser is secure if the padlock symbol appears or if the address starts with https instead of http.

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Personal data is processed with the legally required level of protection to guarantee its security and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, with the user being aware and accepting that internet security measures are not infallible.


Whenever Ornato Piercing accesses any personal data, it undertakes to:

 

  • Store it using legally required security measures of a technical and organizational nature that guarantee its security, thus preventing alteration, loss, unauthorized processing or access, in accordance with the state of technology at any given time, the nature of the data and the possible risks to which it may be exposed;

  • Use the data exclusively for the purposes previously defined;

  • Ensure that the data is processed only by employees whose intervention is necessary for the provision of the service, and who are bound by the duty of secrecy and confidentiality. If there is a possibility that the information may be disclosed to third parties, these parties must be obliged to maintain due confidentiality in accordance with the provisions of this document.

7.6. Commercial and promotional communications

One of the purposes for which we process personal data provided by users is to send electronic communications with information relating to commercial and promotional communications.


Whenever we make such a communication, it will be directed exclusively to users who have previously and expressly authorized it.


In accordance with the provisions of Decreto-Lei n.º 7/2004 of January 7, if the user wishes to stop receiving commercial or promotional communications from Ornato Piercing, they may request to opt out of the service by sending an email to the following contact: ola@ornatopiercing.pt.

7.7. Exercising rights

In accordance with the provisions of the LDPD and the GDPR, the user may exercise their rights of access, rectification, erasure, restriction of processing, objection, and data portability at any time by submitting a request through any of the following means:

 

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If the user wishes, at any time, to be removed from the Ornato Piercing database, they may exercise this right through the contacts above.

7.8. Control authority

Under the law, the data subject has the right to lodge a complaint regarding the protection of personal data with the competent supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD).

8. Cookie Policy

This Cookie Policy is an integral part of the Privacy Policy, relating to the website www.ornatopiercing.pt (hereinafter referred to as "Website"). Accessing and browsing the website, or using its services, implies acceptance of the terms and conditions contained in the Privacy Policy.

To facilitate and provide a better browsing experience through the website, Daniel Ricardo da Silva Álvares (hereinafter, "Ornato Piercing") with registered office at Rua Almirante António Ramalho Ortigão, 62, 3 E, 8000-536 Faro, with VAT 225639777, informs that it uses cookies or other files of similar functionality (hereinafter referred to as "Cookies").

In accordance with Internet communication standards, accessing websites may involve the use of cookies. In any case, we inform you that Ornato Piercing is responsible for the cookies and the processing of data obtained through its own cookies, in determining the purpose, content and use of the processing of the information collected.

8.1. What is a cookie?

Cookies are files containing small amounts of information that are downloaded to a user's device when they visit a web page. This information may be about you, your preferences, or your device and is mainly used to make the website work as expected. The information does not usually directly identify you, but it can give you a more personalized web experience. The main goal is to recognize the user each time they access the website, also allowing for improved quality and a better user experience. In short: they aim to simplify your navigation on www.ornatopiercing.pt.

Cookies are essential for the functioning of the Internet; they do not damage the user's equipment/device and, if enabled in your browser settings, help identify and resolve possible errors in the operation of the website.

8.2. Use of cookies by Ornato Piercing

By accessing the website, the user expressly accepts the use of this type of cookie on their devices. If you disable cookies, your browsing experience on the website may not be optimized and some of the functionalities available on the website may not work correctly.

Specifically, Ornato Piercing uses cookies for the purposes set out below. If, in the future, Ornato Piercing uses others in order to provide more and better services, the user will be duly informed.

8.3. Cookies used

Cookies created by Ornato Piercing for website navigation, optimization, and service personalization purposes.

Cookies created by third parties (e.g., advertising agencies or partners) to identify user interests through products viewed or purchased on the website. These cookies are created while browsing the website.

8.4. Types of cookies

The website uses various types of cookies, each with different purposes. Some are necessary to ensure the usability of the website.


Strictly necessary cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions taken by you which amount to a request for services, such as setting your privacy preferences, logging in or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not function. These cookies do not store any personally identifiable information.

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Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of the website. They help us to know which pages are the most and least popular and to see how visitors move around the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited the website.

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Functionality cookies allow the website to provide enhanced functionality and personalization. These cookies may be set by us or by external providers whose services we add to our pages. If you do not allow these cookies, some or all of these functionalities may not work correctly.

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Social plugins are intended to allow users to share pages and content through third-party social networks. They also allow for targeted advertising on social networks. Social plugins make it possible to easily share website pages and content on various social platforms. For example, they allow users to "like" and share website information with their friends on social networks. To do this, social plugins use cookies to track user browsing, whether or not they are users of these platforms, and to check whether or not they are logged into the social network while browsing. These cookies also allow for targeted advertising on these platforms. For more information on the use of personal data in relation to social networks, please consult the privacy policies of the third-party social networks in question.

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During an order, Ornato Piercing or its service providers acting on its behalf may create cookies or collect information about the user's device, including information (technical attributes) necessary for recognizing the equipment (computer, tablet, or smartphone) for the purpose of protecting transactions (preventing fraud risks).

8.5. User settings to prevent cookies

In accordance with current legislation, we provide information that allows users to configure their browser to manage and maintain their privacy and security regarding cookies. Therefore, we provide information and links to the official support websites of the main browsers so that users can decide whether or not to accept the use of cookies.

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You can change your cookie settings in your browser preferences, following the instructions in the links below:

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Chrome

Firefox
Internet Explorer
Safari

Edge

Opera

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For more information about cookies, including which cookies have been installed and how they can be managed and deleted, users can visit www.allaboutcookies.org. If users do not want their website visits to be tracked by Google Analytics, they should visit https://tools.google.com/dlpage/gaoptout.

9. Placing orders online

To make purchases through the website www.ornatopiercing.pt, you must register as a customer by creating a personal account through a form. After registering, simply add all the items you wish to purchase to your virtual shopping cart. You must follow all the steps of the purchase process for it to be successfully completed.


Ornato Piercing informs that the prices practiced on www.ornatopiercing.pt are exclusive to the online store and may differ from the prices in physical stores. These prices are valid only for the day they are announced and for all orders placed on that date, even if received later, and are subject to stock availability. All promotional campaigns have specific conditions and limited stock, exclusive to online sales.


The validation of the purchase order implies that the customer has read and expressly accepts these General Terms and Conditions of Sale and Use, available for consultation on the website www.ornatopiercing.pt. The data recorded by Ornato Piercing constitutes proof of all transactions carried out between Ornato Piercing and the client. Ornato Piercing is responsible for archiving the electronic document formalizing the contract and keeping it accessible, preserving it for purposes associated with the commercial transactions that occurred.


Once your purchase is complete, you will receive an automatic email confirming the transaction. If the data is incorrect, you can immediately request its correction or even the cancellation of the purchase.


For purchases of products sold at www.ornatopiercing.pt, Ornato Piercing accepts the following payment methods:

 

  • Apple Pay

  • Google Pay

  • MB WAY

  • Multibanco

  • MasterCard

  • Visa

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The credit card will be debited at the time of order shipment.

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Ornato Piercing authorizes its current partner to intermediate payments received in any modality on its behalf.

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Invoices for orders placed will always be sent by email.

14. Applicable legislation

All purchases made on the website www.ornatopiercing.pt are subject to portuguese law. Any conflict or divergence in the interpretation of the General Terms and Conditions of Sale and Use will be submitted to the competent portuguese court.


If the customer is located outside of mainland Portugal, Ornato Piercing hereby informs that any legal proceedings must be brought before the portuguese courts.

15. Alternative dispute resolution

In the event of disputes initiated by a consumer against a supplier of goods or services concerning contractual obligations arising from sales or service contracts concluded between the established supplier of goods and consumers residing in Portugal and the European Union, the consumer may resort to a Entidade de Resolução de Litígios de Consumo.


In Portugal, Ornato Piercing uses the following Entidade de Resolução de Litígios de Consumo:

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Centro de Informação e Arbitragem do Vale do Cávado (CIAB)
Ninho de Empresas, Edif. ANJE, Estrada da Penha, 3º andar, sala 26, 8000 Faro, Portugal
Telefone: 289 823 135
Email: info@consumoalgarve.pt

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For complaints and claims relating to purchases made, you can contact Ornato Piercing by email at ola@ornatopiercing.pt.

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For more information, please visit the website of the Direção-Geral do Consumidor at www.consumidor.pt.

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